View Attendee Account Details

After completing an Attendee Group Contract, conference managers can view and edit an Attendee’s account, including adding and editing payments made to the account. The account shows “per attendee” and “per assignment” charge items. From the Attendee Account page, users can also print a Bill of the attendee’s balance.

Note: The Attendee Account feature is only available if the Bill attendees individually option is selected on the View Attendee Group page.

Use the following procedure to view an attendee’s account details:

1.  Select Events from the Conferences menu. The Events page is displayed. Click Select next to the event for which you want to print an Attendee Bill.

2.  In the Attendee Groups tab, click Select next to the desired Attendee Group.

3.  In the Attendees Grid , click Account next to the desired attendee. The Attendee Account screen will appear, displaying the following information:

     *Event name and date

     Attendee name (last name, first name)

     Attendee group name

     Check-in/out dates

     Total charges, Total payments, and Balance

From the Attendee Account screen, other attendee accounts can also be viewed by using the Lookup feature. See instructions for how to Search for an Attendee Account below.

In addition to viewing account balance information, the Attendee Account screen also shows a List of Billable Items and List of Payments. In the List of Payments grid, conference managers can add, edit, or delete payments, resulting in updated attendee balance information.