Communication Items Grid Overview

The following table lists information about the columns and options that appear in the Communication Items grid under the Communications tab on the Patron page.

Column	Description
Communication	The type of communications item. A communications item can be any of the following Item Types: • Attachment • Note • Document • Email • General • Phone
Comments	The item’s comments or notes.
Created By	The ResCenter or Odyssey HMS User who created the item.
Staff Owner	The institution staff person responsible for the item.
Create Date	The date the item was created.
Option	Description
   	Click the First Page, Previous Page, Next Page, or Last Page arrows to navigate the pages of the grid.
  Add	Click   Add and select one of the following options: • Select Send Communication to send a message via email or printed document. • Select Add Attachment to add a new attachment. • Select Add Note to add a new note. • Select Add Phone Call to add a record of a phone call .
 View	Click  View to view an item in the grid.
 Edit	Click  Edit to edit an item.
 Delete	Click  Delete to remove an item.